Acceptance of Terms

  • By accessing and using the Leafbud website and services, you agree to all terms, conditions, and policies stated herein and referenced by hyperlink.
  • Use of this site and any purchase constitutes acceptance of our Shipping and Returns/Refund policies; if you do not agree, discontinue use immediately.

Eligibility & User Conduct

  • You must be at least the age of majority in your state or province to use this site; minors require verified parental consent.
  • Products and services must not be used for any illegal or unauthorized purpose.
  • Leafbud reserves the right to refuse service, cancel accounts, or restrict purchases for violations of terms, including abusive, fraudulent, or harmful conduct.

Accuracy & Information Use

  • Content provided on the site is for general information only.
  • Leafbud is not responsible for inaccuracies, out-of-date information, or third-party content.
  • Any reliance on information is at the user’s own risk. Customers should verify details before making decisions.

Orders, Shipping, Cancellations

  • All orders are subject to acceptance and product availability.
  • Orders may not be cancelled once placed unless explicitly allowed in Returns/Refund policy.
  • Shipping, returns, and refunds are governed by specific policies referenced on the site.
  • Shipping delays, coverage gaps, or losses are addressed exclusively in the Shipping and Returns/Refund policy, not here.

Payment Terms

  • Payments made online are processed securely; Leafbud does not store payment details.
  • Payment policies for COD, refunds or credits will follow Shipping and Returns/Refund rules.
  • Any booking advances, discounts, or promotions are subject to additional terms stated at checkout.

Intellectual Property

  • All website content, designs, trademarks, and images are proprietary to Leafbud.
  • No user may reproduce, copy, or exploit any site material without explicit written consent.
  • User-submitted content (reviews, social posts, etc.) becomes the property of Leafbud for marketing and promotional purposes.

Limitation of Liability

  • To the maximum extent permitted by law, Leafbud is not liable for:
  • Indirect, incidental, consequential, or punitive damages.
  • Errors, omissions, delays, or website outages.
  • Injuries, losses, claims, or misuse of products outside our control.
  • All products are provided “as is” and “as available”; warranties are limited except as expressly stated in the Returns/Refund policy.
  • Any liability for defective, lost, or damaged items is strictly governed by Returns/Refund procedures, including evidence requirements and timelines.

User Privacy & Security

  • User data is collected, stored, and processed per Leafbud’s Privacy Policy.
  • Reasonable security measures are taken, but Leafbud disclaims liability for unauthorized access unless caused by proven negligence.
  • Links to the full Privacy Policy are provided; users are responsible for maintaining the confidentiality of account credentials.

Artisanal Product Characteristics

  • Many Leafbud products are handcrafted or feature natural variations in color, texture, or form. Such differences are intentional and celebrated as part of the unique value of buying artisanal ceramics and home goods.
  • Minor irregularities, glaze variations, or slight differences in finish are not considered defects and are not eligible for return or replacement unless item is structurally damaged per Returns policy.

Limited Editions, Collaborations & Drops

  • Products offered through special launches, limited-edition drops, or brand collaborations (e.g., themed platters, seasonal collections) may be subject to additional restrictions:
    • Strictly available for a short window or until stocks last.
    • No pre-orders, holds, or price guarantees for limited editions.
    • Leafbud reserves the right to limit quantities per customer for such launches.
    • Products from special collaborations or collections may not be eligible for return, replacement, or e- store credit except for transit damage.

    Product Naming & Listings

    • Every product is listed with clear and concise naming conventions, often using the ‘Leafbud’ prefix, to ensure authenticity and ease of identification.
    • Imitation or misrepresentation of Leafbud products, branding, or naming is strictly prohibited and may result in suspension or legal action.

    Content Creation & Community Interactions

    • Leafbud frequently collaborates with creators, customers, and partners for social media showcases and brand storytelling.
    • By submitting content, images, or feedback to Leafbud (via the website, social media, or email), users grant Leafbud perpetual rights to use, display, and share such materials for promotional or marketing purposes.
    • If users wish to retract permission for certain content, they may contact customer support for review (subject to reasonable business use cases).

    Customer Experience & Service

    • Leafbud is committed to high-touch customer service, including proactive updates for launches, drop notifications, and personalized order support.
    • Special requests for gifting, expedited delivery, or order customizations will be considered but cannot be guaranteed; approvals are at Leafbud’s discretion as communicated in advance.

    Care Instructions & Aftercare

    • Customers are encouraged to follow recommended product care instructions shared on product pages and through order communication to maintain quality and longevity of Leafbud ceramics.
    • Failure to follow care and handling guidelines may void eligibility for replacement or store credit in case of damage claims.

    Pricing and Promotions

    • Pricing for handcrafted and limited goods may fluctuate based on sourcing, production costs, or launch exclusivity.
    • Promotions, discounts, and offers are subject to stated terms and may exclude select launches or collaborations.

    Dispute Resolution

    • Disputes arising from site usage or purchases must be addressed via customer support and, if unresolved, are subject to arbitration in the jurisdiction of Leafbud’s registered office.
    • No legal action may be pursued without attempting informal resolution first.

    Changes to Terms

    • Leafbud reserves the right to update or modify these Terms at any time.
    • Continued use of the website after changes constitutes acceptance of the updated Terms.
    • Users are responsible for reviewing the most current version posted on the site.