Introduction & Contact
- Leafbud Labs Private Limited (“Leafbud,” “we,” “our”) values your privacy and is committed to transparent data practices.
- This policy explains how www.theleafbud.com (“the Site”) collects, uses, shares, and safeguards your personal information.
- For privacy concerns or to update your information, contact us via WhatsApp (+91 9324666956) or email (support@theleafbud.com).
Data We Collect
- Device Information: Browser type, IP address, time zone, cookie details, pages viewed, and site interactions (collected automatically via cookies and similar technologies).
- Order Information: Name, addresses, payment details, email, and phone number.
- Customer Support & Community: Information you provide through support requests, product feedback, or participation in Leafbud’s creative activities.
- For limited editions or custom orders, additional information may be collected to fulfil design or delivery requirements.
Why We Collect Data
- To process orders and provide customer service, including delivery updates and support.
- To optimize website performance, personalize your experience, and improve content.
- To fulfill legal, tax, or regulatory obligations.
- We only collect the minimum necessary information and do not seek sensitive personal data unless required for order completion or regulatory compliance.
Third-Party Sharing
- Personal data is shared only with trusted service partners (WooCommerce, shipping and payment processors) to fulfill purchases and optimize operations.
- We do not sell or transfer your personal information to unaffiliated marketers.
- Marketing, analytics, and advertising may involve data transfer to tools such as Google or Facebook; users may review those platforms’ privacy policies for reference.
Consent, Opt-Out, and Your Rights
- By using the Site or placing an order, you consent to collection and processing as explained here.
- You may opt out of marketing communications via unsubscribe links, email request, or by contacting customer support.
- You retain rights to:
-
- Access, correct, and update your information.
- Request deletion or account deactivation (note: deleting required order-related info may affect ongoing transactions or account features).
- Opt-out options for cookies, tracking, and promotional marketing are provided.
Security & Data Retention
- Data is kept secure through encryption and strong technical safeguards. However, internet security cannot be absolutely guaranteed.
- Your data is retained only as long as legally or operationally necessary; aggregate or anonymous data may be stored longer.
- Leafbud regularly audits data retention and deletion policies for compliance and customer protection.
Use of Cookies and Tracking
- Cookies are used for site function, analytics, and personalization.
- You may limit cookies in browser settings, but some Leafbud features may be impaired.
- Some tracking may occur via third-party partners (e.g., Google, Facebook); refer to their privacy policies for more details.
Children’s Privacy
- Leafbud does not knowingly collect information from children under 13 years of age. Parents/guardians may request removal of such data if inadvertently collected.
Product-Specific and Community Features
- For special launches, gifting, collaborations, or design requests, additional data may be requested to personalize service.
- Content shared with Leafbud (reviews, photos, or feedback) may be used for promotion, but only with submitted or express consent.
- Artisan, handcrafted, and limited-edition goods may involve sharing relevant data with production partners solely for fulfilment.
Policy Changes & Notification
- Leafbud reserves the right to update this policy; significant changes will be posted on the site. Continuing to use the site constitutes acceptance of current terms.
- We encourage customers to keep info up to date, and we are not responsible for issues caused by outdated data provided by customers.
Legal and Regulatory Compliance
- This policy complies with India’s Digital Personal Data Protection Act and global e-commerce privacy principles, including clear consent, rights to access/rectification, data minimization, strong security practices, and transparent disclosure.